Terms & Conditions
Last updated: January 2026

These Terms & Conditions outline how our Pay Monthly Website service works. We’ve written this in plain English, so it’s clear, fair, and transparent.

By signing up for our services, you agree to the terms below.

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1. Our Service – Website as a Service

We provide websites on a monthly subscription basis. Your monthly fee includes:

• Website design and development

• Secure hosting

• Ongoing maintenance and updates

• Technical support

• Basic content edits (see Fair Usage below)

This is a subscription service. The website remains active while payments are up to date.

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2. Monthly Payments

• Fees are billed monthly in advance.

• Payments must be made via approved methods (e.g., Direct Debit or card).

• If a payment fails, we will attempt to contact you.

• If payment remains unpaid after 7 days, your website may be temporarily suspended.

• If payment remains unpaid after 30 days, we reserve the right to remove the website and associated services.

We understand that issues happen — communication is key. We’re always happy to talk first.

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3. No Long-Term Contract

There is no minimum contract term.

Website Transfer & Cancellation

You may cancel your subscription at any time by providing 30 days’ written notice.

If you wish to transfer your website to another Wix account, a £750 website transfer fee will apply.

This fee covers:

• Website development costs

• Design licensing

• Preparation and transfer of the Wix site to your nominated Wix account

Once the transfer fee is paid in full, ownership of the Wix website will be transferred to the Wix account specified by you.

If you cancel without requesting a transfer, the website will be removed from our Wix account and taken offline at the end of your notice period.

Upon transfer, the client assumes full responsibility for all ongoing third-party hosting and platform fees.

The transfer fee reflects the upfront time, design, and development investment made at the start of the project, which is not charged separately.

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4. Ownership & Intellectual Property

Your Content

You retain full ownership of:

• Your logo

• Your images

• Your written content

• Your branding materials

Our Design & Structure

All website design, layout, structure, and underlying code remain the intellectual property of Accomplice unless a transfer fee has been paid.

You are granted a non-exclusive licence to use the website while your subscription is active.

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5. Domain Names

If you already own your domain, it remains yours.

If we register a domain on your behalf:

• It will be registered in your name where possible.

• You remain responsible for renewal fees unless otherwise agreed.

• If your subscription is cancelled and outstanding balances remain unpaid, we reserve the right to retain control until resolved.

We recommend clients maintain access to their domain registrar account at all times.

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6. Fair Usage Policy (Included Updates)

Your monthly plan includes reasonable ongoing updates, such as:

✔ Text edits ✔ Image replacements ✔ Minor layout adjustments ✔ Blog uploads (content provided by you)

It does not include:

✘ Full redesigns ✘ ,New feature development ✘ E-commerce functionality (unless agreed) ✘ Extensive SEO campaigns ✘ Third-party software integrations

If additional work is requested beyond fair usage, we will provide a separate quote before proceeding.

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7. Hosting & Performance

We provide secure hosting as part of your subscription. While we aim for 99%+ uptime, we cannot guarantee uninterrupted service due to:

• Third-party hosting providers

• Internet outages

• Force majeure events

• Platform updates outside our control

We are not liable for indirect business losses caused by downtime.

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8. Client Responsibilities

You agree to:

• Provide accurate content and materials

• Ensure you have rights to use any images, logos, or text supplied

• Respond in a timely manner to content or approval requests

• Use the website lawfully

We reserve the right to refuse or remove content that is illegal, harmful, or misleading.

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9. Limitation of Liability

Accomplice shall not be liable for:

• Loss of profits or revenue

• Indirect or consequential losses

• Third-party platform issues (e.g., payment gateways, plugins, hosting providers)

Our total liability is limited to the amount paid by you in the previous 3 months.

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10. Business Continuity Guarantee

If Accomplice ceases trading or is permanently unable to continue providing services:

• Full website files and admin access will be transferred to you at no cost.

• This ensures you are never left without control of your business website.

We believe in protecting our clients long-term.

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11. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on our website.

Continued use of our services constitutes acceptance of any updated terms.

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12. Governing Law

These Terms are governed by the laws of England and Wales.